Effective Date: 01/01/2025
EduEngage (“we,” “our,” or “us”) is committed to protecting the privacy of our website visitors, clients, and users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, eduengage.com, or use our services. Please read this policy carefully to understand our practices regarding your personal data.
1. Information We Collect
We may collect the following types of information:
a) Information You Provide Directly
- Name, email address, phone number, company name, job title
- Contact details submitted through forms, chats, or when signing up for services
- Marketing preferences and communication subscriptions
b) Automatically Collected Information
- IP address, browser type, operating system, device information
- Referring URLs, pages visited, links clicked, and session duration
- Cookies and similar tracking technologies (see Section 6)
c) Information from Third Parties
- Information from advertising platforms like LinkedIn, Google Ads, Facebook Ads (only where you have given consent)
- CRM data integrations provided by our clients or partners
2. How We Use Your Information
We use your information for the following purposes:
- To provide and improve our services
- To respond to inquiries, provide support, and deliver requested content
- To manage client accounts and marketing campaigns
- To analyze website traffic, usage trends, and optimize performance
- To send newsletters, promotional emails, and updates (you may opt-out anytime)
- To comply with legal obligations and protect our legal rights
3. How We Share Your Information
We may share your information in the following situations:
- With service providers (e.g., cloud hosting, analytics, CRM platforms) who help us deliver our services
- With clients (for lead sync or campaign management purposes, only with appropriate consent)
- With legal authorities if required by law, regulation, or legal process
- In case of a business transfer such as a merger, sale, or asset transfer
We do not sell or rent your personal information to third parties.
4. Data Security
We implement industry-standard technical and organizational measures to protect your data, including:
- Secure servers and encrypted storage
- Access controls and authentication
- Regular security assessments
While we strive to protect your personal information, no system is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain personal data only as long as necessary to:
- Fulfill the purposes described in this policy
- Comply with legal, accounting, or reporting requirements
- Honor your requests for deletion or restriction (where applicable)
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enhance website functionality
- Analyze site traffic and performance
- Personalize user experience
- Support marketing campaigns and retargeting
You can manage cookie preferences through your browser settings.
7. Your Privacy Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal data
- Object to or restrict certain data processing
- Withdraw consent for marketing communications
- Lodge a complaint with a data protection authority
To exercise your rights, please contact us at privacy@eduengage.com.
8. International Data Transfers
If you are located outside the country where our servers are based, your information may be transferred internationally. We ensure appropriate safeguards are in place as required by applicable law.
9. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices of these external sites.
10. Updates to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated version on our website and updating the effective date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
📧 privacy@eduengage.com
🌐 eduengage.com